Privacy Policy

Your privacy is our top priority at loki55. Here you will find a clear explanation of how your personal information is collected, used, and kept secure.

Last Updated: January 1, 2026
SSL 256 Bit Encryption
0 Sale of Data to Third Parties
24/7 Data Monitoring
GDPR Compliance with Standards

Data Encryption

Every transaction and piece of personal information you share is protected with 256-bit SSL encryption, making it virtually impossible for unauthorized parties to access your data.

Personal Data Control

You have full control over your own data on the loki55 platform — including the right to view, update, or delete it. Contact our support team at any time to make changes.

No Third-Party Data Sharing

Loki55 never sells your personal information to advertisers or third parties. Our data practices are fully transparent and tightly controlled.

Secure Data Storage

Our servers adhere to internationally recognized security protocols. Data is protected through firewalls, antivirus systems, and regular security audits.

Cookie Transparency

Loki55 uses only essential and functional cookies to enhance your browsing experience. You can manage your cookie preferences at any time.

No Unsolicited Communications

Loki55 will never send you promotional or marketing messages without your consent. You can update your notification preferences at any time.

This Privacy Policy applies to all services on the loki55 platform. By using the site, you are agreeing to this Policy. We remain fully committed to protecting your privacy.

01 Scope and Applicability

Welcome to loki55. This Privacy Policy ("Policy") provides a full account of how your personal information is collected, used, stored, and protected. It applies to the loki55.com website, mobile app, and all our digital platforms.

We believe user privacy is a fundamental right. From day one, loki55 has placed data protection at the core of our service. Our policy is built in accordance with GDPR and applicable international data protection standards.

Please read this Policy carefully. By registering with or using loki55, you will be considered to have accepted this Privacy Policy.

This Policy applies to the loki55 platform only. loki55 is not responsible for the privacy practices of any third-party links or services.

02 What Information We Collect

Loki55 only collects information that is necessary to provide our services. We do not gather excess or unnecessary data. The different types of information we collect are described below.

Information Provided Directly

  • Name, email address, phone number, and date of birth (collected at registration)
  • Full address and national ID details (for KYC verification)
  • Payment details, such as mobile banking numbers (Mobile Banking, Nagad, Rocket)
  • Information provided when contacting the support team
  • Account Preferences & Settings

Automatically Collected Information

  • IP address and device information (device model, operating system)
  • Browser type and version
  • Login/logout time and date
  • Gaming activity logs (bet history, wins and losses record)
  • Cookies & Session Data
Data Types Purpose of Collection Required?
Name & Email Account Creation & Communication Yes
Identity Document KYC Verification Yes
Payment Information Transaction Processing Yes
IP Address Security & Fraud Prevention Automatic
Cookie Data Experience Enhancement Optional

03 How We Use Your Information

Loki55 uses the data it collects solely for the purposes listed below. We never misuse your information or use it for anything beyond its original stated purpose.

  • Account Management: To create, verify, and secure your account.
  • Payment Processing: To process deposits and withdrawals securely.
  • KYC Verification: To meet legal obligations and verify your identity.
  • Customer Support: To respond to support requests, complaints, and questions.
  • Platform Improvement: To analyze user experience and improve our services.
  • Security: To prevent fraud, account hacking, and other forms of cybercrime.
  • Legal Compliance: To meet regulatory authority requirements.
  • Personalized Experience: To provide game recommendations and offers tailored to your preferences (subject to your consent).
loki55 never sells or shares your personal data with third parties for advertising purposes.

04 Data Sharing & Third Parties

Loki55 does not sell your personal data to third parties. However, in certain limited circumstances, necessary information may be shared with trusted partners. These cases are clearly outlined below.

  • Payment Gateway: Necessary information is shared with authorized payment providers such as Mobile Banking, Nagad, and Rocket to process transactions.
  • Legal Obligations: Information may be disclosed in response to a court order, government investigation, or request from a regulatory authority.
  • Technology Partners: Game software providers may receive only the minimum necessary data, and they are bound by loki55's strict privacy agreements.
  • Fraud Prevention: Information may be shared as needed to help detect money laundering or fraud.
When data is shared with third parties, they are bound by loki55's strict privacy agreements and may never use your information for their own purposes under any circumstances.

05 Data Protection Measures

Loki55 employs industry-leading security measures to protect your data. Our security framework operates across multiple layers, all working together to keep your information safe.

  • SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption.
  • Firewall Protection: An advanced firewall system prevents unauthorized access.
  • Two-Factor Authentication: Two-factor authentication (2FA) is available to help keep your account secure.
  • Regular Security Audits: Our systems are regularly tested by independent third-party security experts.
  • Staff Training: Only authorized personnel have access to personal data, and all staff are required to comply with our privacy policy.
  • Data Backup: Our secure encrypted backup system eliminates the risk of data loss.
In the event of a data security breach, we are committed to notifying affected users within 72 hours.

06 Cookie Policy

Cookies are small text files stored in your browser. loki55 uses cookies to make your experience smoother and more personalized. We never collect sensitive information through cookies.

Cookie Types

  • Essential Cookies: These cookies are essential for maintaining login sessions and ensuring platform security. Without them, the platform will not function properly.
  • Functional Cookies: Used to remember your language preference, game settings, and other personal preferences.
  • Analytical Cookies: Used to understand which sections of the site are most visited. This data is completely anonymous.
  • Performance Cookies: Helps monitor page load speed and overall platform performance.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

loki55 never uses third-party tracking cookies that monitor your activity across other websites.

07 Data Retention Period

Loki55 does not retain your data longer than necessary. Specific retention periods are defined for each category of information.

Data Types Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 years Financial Regulatory Requirements
KYC Documents 5 years Regulatory Requirements
Support Conversations 3 years Service Quality Improvement
Cookie Data 30 days – 1 year Session Management
Gaming Logs 2 years Dispute Resolution

Once the designated retention period ends, your data is securely deleted or anonymized so that you can no longer be identified in any way.

08 Your Privacy Rights

Loki55 believes you should have complete control over your own data. Your rights are outlined below.

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

You have the right to correct any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

You may request that we restrict how your data is used for specific purposes.

Data Portability

You have the right to receive your data in a structured, portable format.

Right to Object

You may object to the processing of certain data.

To exercise any of these rights, please contact our support team. We are committed to responding to your request within 30 days.

In certain cases, legal obligations may prevent us from fulfilling all requests. Where this applies, we will clearly explain the reason to you.

09 Minor Protection

Loki55 is a responsible gaming platform. Our services are strictly for users aged 18 and above. We do not knowingly collect information from minors or allow them to operate an account.

Age verification is mandatory at registration. If we discover that we hold data belonging to a minor, that account will be immediately closed and the data deleted.

If a parent or guardian believes their child has created an account on loki55, please contact our support team immediately. We will take prompt action.

Protecting minors is one of our highest priorities. To learn more about responsible gaming, visit our Responsible Gaming View Page.

10 Policy Updates

Loki55 may update this Privacy Policy from time to time. If significant changes are made, we will notify you via email or a platform notification.

After each update, the "Last Updated" date at the top of the page will be revised. Continued use of the platform after any policy change will be considered your acceptance of the updated policy.

We recommend checking this page regularly. If you have any questions about changes, please contact our support team.

11 Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team.

Email
Response within 24 hours
Live Chat
Chat with Us
7 days a week, 24 hours a day
loki55 is always on your side when it comes to protecting your privacy. Feel free to reach out with any concerns.

Play Safely on loki55 Today

Read our Privacy Policy? Then join loki55 with confidence. We are committed every day to keeping your information completely safe and secure.

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